Equal Opportunities
We recognise that Capel Manor College is an integral part of the local and wider community that serves the needs of a wide range of individuals from the diverse ethnic and social mix of our multicultural society. We value diversity and recognise that people with different backgrounds, skills, attitudes and experiences bring fresh ideas, perceptions and encourage harmony and understanding within the College community.
We wish all of our students, staff and visitors to be treated with dignity and respect within a safe, positive working and learning environment free from discrimination, harassment or victimisation and will not accept any form of discrimination whether it is overt or covert. We are totally committed to tackling discrimination at all levels and ask everyone to accept responsibility for upholding this position as a basic requirement of studying or working at the College.
We aim to safeguard the interests of all equality groups including those protected characteristics of: age; disability; gender identity; pregnancy and maternity; race (including ethnic or national origins, colour or nationality); religion and belief; sex (gender); sexual orientation and marriage/ civil partnership.
We also promote equality of opportunity to ensure that all students, staff and visitors feel welcome, safe, valued, included and respected in our College community and at all of our centres across Greater London.
Counselling
Counselling is available, by appointment, to all students at all of our centres. It is provided by qualified therapeutic counsellors. Contact with or referrals to other agencies such as local mental health teams may also be made on behalf of students.
Careers Service
Course tutors at all centres will be able to give you help and advice on career routes. Online information is also directly available from the National Careers Service. Careers advice and guidance is available from the College’s Careers Adviser along with assistance for Higher Education applications. The careers base has a collection of general and specialist information. If you are unsure about which course is right for you, you can contact our Careers Adviser by emailing careers@capel.ac.uk .
Course representatives
Course representatives are elected for each course group to provide learners with the opportunity to feedback their views and experiences of the courses to tutors and the College Senior Management Team.
Volunteering
If you wish to take part in Capel Manor’s wider community and be involved in the many events at our Enfield centre, you may wish to become a Team Capel volunteer. For further information contact our Lunch Time Activities Coordinators.
The Library and Learning Resources Service
There is a library at each of our centres, with the main library located at Enfield. We have a comprehensive collection of books, magazines and reference materials to support our courses.
The Library Catalogue is available in college and 24/7 via our virtual learning environment Moodle@Capel. You can borrow and return books at any of the centre libraries. Students can borrow up to 6 books at a time, for up to 2 weeks. Books can be renewed by phone, in person or by email: enfield.library@capel.ac.uk
There are black and white/colour photocopiers and printers in all centre libraries. We also offer study space with access to computers, Wi-Fi, and careers information.
Refreshments
Crystal Palace Park
Hot and cold drinks and food may be purchased from the park cafeteria. There are also vending machines in the College’s base in the Jubilee Stand and in The Croft building, at the farm. The farm is open to the public 300 days a year.
Enfield
The Terrace Restaurant is open Monday to Friday from 8:15am- 4:00pm. During the summer months it is also open at weekends from 10am-5pm.
Gunnersbury Park
A range of fresh foods are delivered daily around midday. Hot and cold beverages and a range of snacks are available from the lobby vending machines.
Regent’s Park
Students may use the numerous restaurants and cafés in the park. Alternatively, there are vending machines in the centre, providing snacks and hot drinks.
The Gardens
Capel Manor Gardens and the walled garden at Gunnersbury Park are an integral part of the College and are used to provide practical experience for students. The gardens at Enfield are open to the public. The many visitors provide a part of the unique atmosphere of the College.
Student Charter
We believe the best results are achieved from the partnership between the College and all those who use its services. The Students’
Charter sets out what you can expect from the College and what we expect from you. A copy is given to all students at enrolment and copies are available to all from Reception at all centres, or from your course manager.
Student ID Cards
All students are issued with personal ID cards which, for security reasons, must be worn at all times on College sites and should be presented to security or other college staff when requested. ID cards enable access to libraries and college facilities. If you lose your card and/or your lanyard, you will be charged a £5 fee for a replacement.
Capel Manor Shop
(Enfield)
The shop at reception in the Duchess of Devonshire Pavilion is open from 9:00am-5:00pm, weekdays and weekends, closed at the weekends between November and February. Students producing their ID card may claim occasional discounts on books and stationery items.
Manor Flowers (Enfield)
Manor Flowers is an exciting new retail shop selling sundry items, container and giftware for floristry, floral design and balloon artistry as well as offering fresh cut flowers; foliages and floral designs to students, staff and the general public, throughout the year. The shop also provides an excellent retail training facility for our learners.
Safeguarding and Prevent
Safeguarding
Capel Manor College recognises the moral and statutory responsibility to safeguard and promote the welfare of all students. We endeavour to provide a safe and welcoming environment where staff, students, visitors and volunteers are respected and valued. We are alert to any signs of abuse and neglect and follow our procedures to ensure that students receive effective support to thrive and achieve. Child and Adult at Risk protection forms part of our safeguarding responsibilities and we expect all staff, visitors and volunteers to share this commitment.
Child and Adults at Risk Protection
Our Safeguarding Policy and related policies and guidance can be viewed on our website. All staff and volunteers must ensure that they are aware of these policies and procedures. All staff receive safeguarding training at induction and receive updates as required, and at least annually to ensure they have the relevant skills and knowledge to safeguarding children effectively. A fully qualified safeguarding team led by a Designated Safeguarding Lead, who is a member of the Senior Leadership Team of the College oversees all aspects of safeguarding and student welfare in accordance with statutory guidance and legislation.
All staff are required to undergo Safeguarding Training and Students are also supported to complete a safeguarding qualification helping them to spot the signs and symptoms of abuse as well as knowing where to go for help and support.
Prevent
The Government’s Counter Terrorism and Security Act 2015 (CTSA) creates a statutory duty for specified public authorities to have due regard to the need to prevent people from being drawn into terrorism.
Government Guidance requires that Colleges have in place appropriate training for staff, welfare and pastoral care for students, as well as policies and procedures regarding IT usage. It also makes clear that the approach to Prevent should be reasonable and proportionate.
The College’s approach to Prevent is primarily one of safeguarding the welfare of our students and staff. Protection from the risk of extremism and radicalisation forms part of this safeguarding duty. We also balance the duty against our commitment to freedom of speech and other key legislation.
Equality and diversity, British Values and preparing for life in modern Britain are embedded into all aspects of College life and students have access to personal, health and social education through their tutorial programme, this supports our students to be independent, resilient and robust.
Partnership Working
The College has excellent community links across London, working with the Police, Social Care Services as well as Mental Health Support Services to help safeguard our students. The College has also got sector based links with colleges and other educational providers to ensure sharing of best practice and lessons learnt.