Customer Support Services Assistant






£20,481.18-£21,990.22pa inclusive of London Weighting. Salary based on Business and Learning Support scales

Closing date:

08 December 2023

Job Title: Customer Support Service Assistant

Location: Enfield

Contract Type: Full-time, Part Time

Hours per week: 32 hours

Salary: £20,481.18-£21,990.22pa inclusive of London Weighting

Over the last 50 years, Capel Manor College has helped thousands of school leavers and adults achieve their dream of working with animals, plants and the environment.  As London’s environmental college, the College plays a vital role in the green agenda for the capital, equipping the next generation of land-based sector workers with the skills and knowledge needed to preserve and protect London’s wildlife, national parks and green spaces.  Capel Manor College is an exciting, innovative and stimulating work environment and we are interested in hearing from applicants who are committed to excellence and improving the lives of others through education, training and skills development.

An exciting opportunity has arisen for an experienced Customer Support Service Assistant to join the team in our Enfield office

The ideal candidate will have experience of working in a busy administrative/customer services environment and have the ability to develop positive working relationships with individuals at all levels.

The successful candidate will ensure coverage of our new centralised customer support service functions, including reception, switchboard and other administrative duties.

What’s in it for you?

We offer the opportunity to help develop your skills and knowledge in a friendly team environment, plus a range of benefits including generous annual leave, a defined benefit pension scheme (Teacher’s Pension Scheme for Lecturing roles and Local Government Pension Scheme for Support roles), employee assistance programme and full access to Capel Gardens.


Equality, diversity and inclusion

Capel Manor College is committed to creating and promoting an equal, diverse and inclusive workforce that enables those working at the College to achieve their full potential.  We are committed to achieving a truly representative workforce and therefore welcome applications from all sections of the community. 


We are committed to safeguarding and promoting the welfare and safety of our students and expect everybody working for the College to share this commitment. We actively seek DBS clearance checks for applications of employment as part of our safeguarding procedures.

Closing Date: 5.00pm on Friday 8 December 2023

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